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Privacy Policy

At Tidewater Home Funding, LLC. your trust and the security of your information is very important to us. This Privacy Policy explains what we do to protect and maintain your information and to let you know how you can limit the information that we share with others.

"Site" refers to this Internet website (www.tidewaterhomefunding.com) and its related services. "You" or "User" refers to a registered user of this Site. "Tidewater Home Funding, LLC." or "We" refers to Tidewater Home Funding, LLC.

 

This Site Contains Links to Other Sites
Tidewater Home Funding, LLC. is not responsible for the privacy practices of the content of any other websites to which We link or to which We are linked. We encourage You to read the posted privacy statement whenever interacting with any website.

 

The Work Space
This area of the Site is for the benefit of Users. The private and shared Work Space areas of the Site help to facilitate communication and the exchange and sharing of information. The information contained in private work spaces shared between Users and Tidewater Home Funding is not used for any purposes other than to facilitate communication and the exchange of information between the parties involved.

 

Information We Gather

We Collect Nonpublic Personal Information About You, Including:

 

We are required by law to verify the information that you provide to us, but We greatly appreciate your honesty in accurately representing your financial information, history and ability to repay any current or future credit obligations.

 

Automatically Gathered Information
Tidewater Home Funding, LLC. automatically collects your browser type and browser software version to tailor the presentation of the services to your platform and to maintain a record of your activity on the Site. Tidewater Home Funding, LLC. may also use cookies to enable users to specify unique preferences and to track user trends and patterns. Users always have the option of disabling cookies via their browser preferences. If You disable cookies on your browser, please note that some parts of our Site may not function as effectively or may be considerably slower. As an automatic process, our web server software records a log file of IP addresses that access the Site. We also collect IP address information but do not ordinarily link IP addresses to Users Nonpublic personal information. However, We can and will use IP addresses to identify a User when We, in our sole discretion, determine that it is necessary to enforce compliance with our Terms and Conditions of Use or to protect our service, Site, customers or others.

 

Information Use and Disclosure

Protecting the Confidentiality and Security of Your Information
Keeping financial information is one of our most important responsibilities. Only those persons who need access to your information to perform their job responsibilities are authorized to access your information. We take commercially reasonable precautions to protect your information and limit disclosure by maintaining physical, electronic and procedural safeguards.

We share your information with others as required by law or as necessary to obtain credit approval for your loan.

 

With Affiliates of Tidewater Home Funding, LLC.
We share your information regarding your transactions, experiences, and creditworthiness for our with affiliates' everyday business purposes.

 

With Third Party Service Providers, Joint Marketers and as Otherwise Permitted by Law
We may work with non-affiliated companies or organizations to provide services on our behalf in connection with obtaining approval for your loan or to provide you with opportunities to buy products or services offered by us or jointly with other financial institutions. As a result, we may disclose some of the information that we gather from you. For your protection, we require that these companies keep all personal information confidential.

We also may disclose some or all of the information that we collect as permitted by law. For example, we may share personal information:

 

 

Opting Out
You may opt out, that is, you may direct us not to share your information, by calling:

 

Please note if you are a new customer, We can begin sharing your information 30 days from the date the Privacy Policy Disclosure is provided. When you are no longer our customer, We continue to share your information as described in this notice. However, You can contact us at any time to limit our sharing. 

 

Registration Information
We use nonpublic personal information for our own internal purposes including contacting You via email to inform You about updates to our services and providing You with other information that we deem necessary. We reserve the right to disclose your information as required by law. We do not rent or sell our Users nonpublic personal information to third parties.

 

Advertising
At this time, we do not display banner advertising on our site, but we may send You email communications including information that we think may be of interest to You. You may opt out of receiving these promotional email communications at any time by contacting us.

 

Demographic Information, Surveys and Contests
The demographic information that Tidewater Home Funding, LLC. collects in the registration process and through online surveys may be used to help us improve our services to meet the needs and preferences of our Users. This may include targeting advertising to You about our services. Information we gather through a contest may also be disclosed to third parties as necessary for prize fulfillment and other aspects of any contest or similar offering.

 

Comments Submitted by Users
Tidewater Home Funding, LLC. constantly seeks to improve the quality of the services We provide and the User experience on the Site. We value your input and encourage You to help us expand and make improvements to the Site by providing Us with any thoughts or comments You might have regarding our services or the operation of the Site. You can submit any comments by contacting us. If You provide this information, we will only use it to acknowledge or respond to your comments. In certain circumstances, we may ask for your permission to post your comments in marketing or promotional materials.

 

Security
We will use commercially reasonable methods to keep nonpublic personal information securely in our files and systems. Please note that with current technology, we cannot guarantee the security of your data as it travels over the Internet.

 

How We Respond to Browser Do Not Track Requests
Tidewater Home Funding, LLC. and other parties not affiliated with us may collect nonpublic personal information about your online activities over time and across different websites when you use our website or the services offered on our website. Industry standards regarding how to handle “Do Not Track” requests from web browsers are still evolving and there is currently no set of industry standards for handling such requests. As such we may not separately respond to or take any action with respect to a “do not track” configuration set in your internet browser. At this time, we do not have any protocol in place that allows you to opt-out of internet tracking. If you have any questions regarding our internet tracking methods please contact us.

 

Correcting/Updating Your Information
To correct and/or update your information, please contact us.

 

Transparency in Coverage Rule

To view cost-sharing data for health group health plans, including self-funded plans, please view the website in this link.

https://www.anthem.com/machine-readable-file/search

 

 

Contact Our Team

If You have any questions about this Privacy Policy or the practices of this Site, you may contact us at:

 

Tidewater Home Funding, LLC.

Customer Service 

1108 Eden Way North, Suite A

Chesapeake, VA 23320

 

Corporate Office Phone Number: 757-366-8690

Toll-Free Phone Number: 888-807-4834

 

 

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Your Experience is Our Priority

Your local lending partner, our team strives to exceed your expectations before, during and after the mortgage process.

Gee came recommended from my real estate agent and I'm glad I reached out. Tidewater was able to provide a loan that was far and away the best available, nearly a full point lower than the best rate from one of the major national lenders at the time. Gee and her team were knowledgeable and professional every step of the way. I was also impressed at how prompt they were in communication. This made navigating a few interesting situations that arose during my purchase much easier.
If I find myself in the market for another loan in the area, I will absolutely be reaching out to Gee again.

Matt

Working with Michelle Phillips was easy because she has great communication and knowledgeable on everything. All around 5 stars

Ilia Walker-Randall

I had an exceptional experience from the meet and greet to closing.

Catherine

Jennifer was friendly and informative throughout our Mortgage process. She is the BEST!

Allen B

Let Jennifer handle everything.

Scott P

Everything went well. My husband and I’s experience was fantastic. Jennifer was super helpful and explained everything to us that we didn’t understand. She made the process so easy and quick. I never felt confused or didn’t understand anything. Jennifer was always quick to explain
everything and break it down for us. I don’t think we could have made it through the process of buying our home without her!

James and Tracy

Everything was great.

Dalton and Eleanor

It was perfect.

Kristin

The team I was working with were amazing and so Knowledgeable. If they didn’t know the answer they were quick to find it. I would
definitely recommend Jennifer to anyone that is looking to purchase a home especially first time homebuyers because I didn’t know
what I was doing and she got me through every step of the way. Thank you so much for being there.

Cassi

Thank you very much for a smooth and seamless transition. It was great working with you and your staff. Thanks for outstanding
customer service.

John

Michelle Phillips was very hands on from the beginning to the end. This was our second house we bought with her assistance and both times they were stress free. Whenever I had a question and reached out to her she was quick to respond. The whole office is full of hard friendly workers. In my opinion they’re the best.

Mark Skyles

I was able to ask all of my questions and if I was to forget an answer my loan officer was more than willing to answer them again. I
never had to worry about if something was wrong, and directions were clear through the whole process. I had a wonderful experience overall.

R. Lewis

We are so happy we chose Farmers Bank Home Mortgage to do our refinance. We were very fortunate that we had the opportunity to
work with Jennifer Simpson, who is an amazing loan officer. She went above and beyond every step of the way right up to closing
day. Thank you!

Davis;

Jennifer was the absolute BEST when it came to ALL parts of the mortgage process. As a young, first time home buyer, I had a lot of
questions and uncertainties. Every question I had, she was able to answer. We had a few obstacles to overcome, but Jennifer was
quick to react and never let me stress over it. I have and will continue to refer my friends and family to Jennifer for any future needs.
She is THE BEST!!!

Cole

My experience was great! Jennifer was very professional and very helpful from start to finish.

Amanda

I refinanced my house with Jen then I got qualified to buy my dream beach house and I bought it and couldn’t be any happier with Jen
she was awesome and I will definitely recommend her all day everyday

H. M.

Very satisfied. Jennifer was on point, fast and worked hard to give me the best loan.

Ashley

Everything was great. We loved working with Jennifer. Jennifer was the absolute sweetest. She was always there to answer any questions and never felt like we were bugging her. She made sure we fully understood everything.

Mike and Brooke

Excellent experience honestly. From my first interaction with Jennifer I was treated with respect and was given any information I requested. I was running late on a few documents and Jennifer didn't once get negative or lose her patience. I appreciate the amount of time and respect Farmers and Jennifer gives to it's customers.

S. Sellers

Jennifer made everything nice and smooth. Looking forward to doing more business with Jennifer and send her all the business I can.

H.M.

Jennifer Simpson was excellent! I have already started referring friends. She was great to work with. She was very knowledgeable and guided me through the entire
process. I would highly recommend Farmers Bank!

T, Smith

Jennifer was amazing! She truly made us feel like we were her main priority and our success was her utmost priority. Loved working with her

C and J

Working with Jennifer Simpson thru Farmers Bank has been a great experience. She was always available and was there to answer my 1,000 questions I had. She was very eager to be sure we closed even with all the limitations due to the virus. I would definitely recommend her and Farmers Bank Home Mortgage to anyone. Can not thank her enough!

White

Paul Branch and Farmers Bank took great care of me and quickly found a loan and great rate to meet my needs. They were very personable and easy to work with. Best home loan experience I've ever had!

Lauren S

I highly recommend Farmers Bank Home Mortgage. Jennifer Simpson made my home refinance process as simple as possible from start to finish. She kept me updated every step of the way. Thank you, Jennifer for an excellent experience.

Lisa S

After shopping around for a mortgage lender, I decided to go with Farmers Bank Home Mortgage because of Jennifer's exceptional customer service. I truly felt like I was working with a friend that had my best interests in mind

Daniel T

Jennifer made me feel like she cared about helping. I had gone with another company at first. They were promising low rates and no fees. At the nd of their process all the promises disappeared and the fees were triple what Farmers Bank Home Mortgage was.

William E

She goes above and beyond for all of her clients! The best there is!!

Shea J

Paul was absolutely great to work with. He was extremely Clear, thorough and patient as he guided us through the process. He was also very timely and worked hard to make sure everything was ready to go before closing. Thank You so much.

Babb

She is a very hard working young lady!! I can't think of anyone else I would choose to handle my next mortgage loan!!! She has been in the mortgage business for many years and has attained a vast knowledge which will benefit anyone needing her assistance!

Gale B

Deb Olmstead at Tidewater Home Funding is prompt, professional, and personable. She went out of her way to make sure everything was as
smooth as silk.

Anonymous

Closing went awesome and smooth as can be.. Thank you so much for the basket of goodies.. Between you guys and Martha we were spoiled.. Just got water n power on and believe it or not half of the house is packed and moved to the new house already..  We were very blessed to have had you as our loan officer and doesn't hurt that you have an awesome staff like Linda  and all..  Thank you thank you so much again Paul for being so patient and considerate you have made our dreams of being home owners true.
 

Mrs. W

Good experience. Enjoyed working with Paul.

J. Foshee

We first applied for a loan at our financial institution. The experience with them was horrible, we felt like we were nobody to them. So down the road we went. Found Paul Branch as a recommendation from a friend. Our lives changed. Paul sat down and explained everything to us like he was a very good friend. Huh? We were not used to this considering what we just had experienced. When we had a question and left a message he promptly called us back. To our surprise Paul helped us get the very best interest rate, better than our bank!! If I know anyone looking for a loan I know who to send them to. HAD TO DO IT!

Barbara H.

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Ready to Fund Your Dreams?

Reach out to our team of local mortgage specialists and take the initial step towards homeownership. Our team is ready to assist you throughout the process, offering you the necessary information and guidance to help you make informed decisions for your unique needs. Don't delay any longer - contact us today to begin.

 

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